Faq Questions
After you have purchased a copy of the program, you have 14 to try the program, during this period you can cancel the contract and request and get your money back, but after this period, unfortunately, it is not possible to request a refund or any compensation, we hope you review the service agreement.
Yes, it is possible with ease to change the system language or create a new language through the Language Management template in the control panel, knowing that we can help you by incorporating and translating the system into any language at nominal costs.
Unfortunately it is not possible.
Unfortunately we cannot deliver any open source versions of the system, but you can request any desired modification from your end.
Yes, you can obtain an updated copy of the system as long as your license is valid.
Yes, of course, but we welcome this type of proposal, we take into account the customers’ comments on the program, and we realize that the legal profession is not an easy profession, and we know that the lawyer is the only person who can understand the mechanisms of his work, so considering that our role is a technical technical role Only, we consider any client of the program to be a success partner for him, and any addition or suggestion given by any client to our program we take it seriously and work on it immediately and without any hesitation and without billing the client any amount, no matter how small or large, but some clients have ways A work that is different from the rest of the lawyers and has its own requests that other clients of the program do not benefit from. In this case, the client’s request will be studied and an invoice will be made for him commensurate with the size of the required development.
Once you enter the site, you agree to the (Service Agreement – and the Privacy Policy). Any customer who wishes to purchase our services can review them on the site to serve as an agreement. After that, you can request the service through the contact center and the purchase request will be dealt with as quickly as possible.
If the customer in the Middle East and Arab countries purchases a copy of the program, Fahd means that he has purchased a lifetime license to use the program, but considering that the system needs continuous updates and maintenance, the amount of maintenance and updates will have to pay a small fee.
We have a range of subscription plans according to the region in which you work:
Arab countries and the Middle East: a lifetime subscription at a fixed value, with an annual technical support fee.
The rest of the regions: annual subscription.
You can contact the sales team for more information.
We strongly recommend that the beneficiary allows customers to benefit from the services it provides to them, but yes, customers can be prevented from logging into the program, and not given any permissions.
Yes, it is possible to enter all branches and enter the necessary information for each branch, and the program will deal with all its services with branches as independent blocks, with a working team, clients and services independent of the other branch.
The Babel Legal Practice Management Program provides full and unlimited powers to the beneficiary of the program, and the general supervisor of the program can define groups of users and grant them powers according to the parent group or according to each user individually. Full powers (owner determines otherwise), employees have limited powers determined by the supervisor, and clients also have limited powers determined for them by the general supervisor.
No, your registration in the initiative will not entail any visible or hidden fees.
The aim of the initiative is to facilitate business for law firms, law firms, and the legal sector in general to enable them to run their businesses with ease during this crisis. After the pandemic is over, he can download any information stored on the program to his devices and terminate his subscription.