All you need to know, ask more

Can the amounts that have been paid be refunded?2022-04-06T18:44:18+00:00

After you have purchased a copy of the program, you have 14 to try the program, during this period you can cancel the contract and request and get your money back, but after this period, unfortunately, it is not possible to request a refund or any compensation, we hope you review the service agreement.

Can I get server control panel information?2022-04-06T18:43:16+00:00

No, it can’t.

I need to use the system in a language other than Arabic and English, can I do that?2022-04-06T18:42:27+00:00

Yes, it is possible with ease to change the system language or create a new language through the Language Management template in the control panel, knowing that we can help you by incorporating and translating the system into any language at nominal costs.

Can the program be transferred to servers of other companies?2022-04-06T18:41:33+00:00

Unfortunately it is not possible.

Can I get an open source version of the system?2022-04-06T18:40:35+00:00

Unfortunately we cannot deliver any open source versions of the system, but you can request any desired modification from your end.

Can I have an updated version of the software?2022-04-06T18:39:11+00:00

Yes, you can obtain an updated copy of the system as long as your license is valid.

Can I submit a proposal or a development request?2022-04-06T18:37:05+00:00

Yes, of course, but we welcome this type of proposal, we take into account the customers’ comments on the program, and we realize that the legal profession is not an easy profession, and we know that the lawyer is the only person who can understand the mechanisms of his work, so considering that our role is a technical technical role Only, we consider any client of the program to be a success partner for him, and any addition or suggestion given by any client to our program we take it seriously and work on it immediately and without any hesitation and without billing the client any amount, no matter how small or large, but some clients have ways A work that is different from the rest of the lawyers and has its own requests that other clients of the program do not benefit from. In this case, the client’s request will be studied and an invoice will be made for him commensurate with the size of the required development.

How are you contracted?2022-04-06T18:36:13+00:00

Once you enter the site, you agree to the (Service Agreement – and the Privacy Policy). Any customer who wishes to purchase our services can review them on the site to serve as an agreement. After that, you can request the service through the contact center and the purchase request will be dealt with as quickly as possible.

I am from an Arab country, do I have annual payments?2022-04-06T18:35:24+00:00

If the customer in the Middle East and Arab countries purchases a copy of the program, Fahd means that he has purchased a lifetime license to use the program, but considering that the system needs continuous updates and maintenance, the amount of maintenance and updates will have to pay a small fee.

What are the available subscription plans?2022-04-06T18:34:29+00:00

We have a range of subscription plans according to the region in which you work:

Arab countries and the Middle East: a lifetime subscription at a fixed value, with an annual technical support fee.

The rest of the regions: annual subscription.

You can contact the sales team for more information.

Is it necessary for customers to use their own portal?2022-04-06T18:33:15+00:00

We strongly recommend that the beneficiary allows customers to benefit from the services it provides to them, but yes, customers can be prevented from logging into the program, and not given any permissions.

I have a group of branches, can I manage them through the program?2022-04-06T18:32:19+00:00

Yes, it is possible to enter all branches and enter the necessary information for each branch, and the program will deal with all its services with branches as independent blocks, with a working team, clients and services independent of the other branch.

What are the limits of the user’s powers in the program?2022-04-06T18:31:19+00:00

The Babel Legal Practice Management Program provides full and unlimited powers to the beneficiary of the program, and the general supervisor of the program can define groups of users and grant them powers according to the parent group or according to each user individually. Full powers (owner determines otherwise), employees have limited powers determined by the supervisor, and clients also have limited powers determined for them by the general supervisor.

Are there any fees for registering in this initiative?2022-04-06T18:29:55+00:00

No, your registration in the initiative will not entail any visible or hidden fees.

After this pandemic is over, what will happen with my subscription?2022-04-06T18:28:47+00:00

The aim of the initiative is to facilitate business for law firms, law firms, and the legal sector in general to enable them to run their businesses with ease during this crisis. After the pandemic is over, he can download any information stored on the program to his devices and terminate his subscription.

Why Babel for Legal Practice Services?

Our clients trust us because they know that we harness technology in the right direction for the services of legal practices that they provide in turn to their clients, we give space to listen, analyze and think of solutions that meet the aspirations of legal practitioners, we seek to build strategic partnerships with various clients to reach leadership on a global level.

القائمة البريدية

سجل معنا ليصلك كل جديد، لاتقلق لن نرسل رسائل غير مرغوب بها.

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